Shipping Policy

SHIPPING 

All custom orders are processed 1-3 business days and the shipping will begin after processed, which may take an additional 3-5 days. All items are shipped within the USA via USPS. You will receive notification once your item is shipped. We do not refund shipping fees.

Please ensure that you enter the correct delivery address when placing your order. If your package is returned due to insufficient address, shipping charges will be applied to reship. 

While we make every effort to ensure your order is shipped promptly, delays can occur that are outside of our control, such as inclement weather, carrier delays, or high shipping volumes. We appreciate your patience and understanding in such circumstances.

If your tracking shows delivery of your package and you have not received it please, follow the instructions below:

*Contact your local post office with your tracking number to inform them that you haven't received your order. 

*Once you have made contact with the post office and still haven't received your order you may file a claim at https://www.usps.com/help/claims.htm  

Please allow 1-7 business days for your order to be processed and shipped.